NovAtel provides the following Support Services. 

 Contact Customer Support - Regular Hours - 8am – 5pm MST

1) Quick Log - To log a case and be contacted by a Customer Support Representative 

Submit a request at the top of this page 

Email support@novatel.com  

2) Phone - To talk directly with a Customer Support Representative (subject to availability). 

1-800-NovAtel (1-800-668-2835) for North American Access. 

1-403-295-4900 for International Access. 

3) Sign up Up and Log In - To access additional resources... 

- Submit a request for information or support 

- Review past cases or other cases within your organization. 

- Access the Auth Code Request Panel to have an Auth Code emailed to you 

- Search, participate and Subscribe to Release Notices, Technical Bulletins, Support Alerts or other forums